top of page

Privacy Policy

Download our Privacy Policy below.

Your Privacy, Our Priority

Just as you trust us to protect your fleet, we’re committed to protecting your personal information with the same level of care and diligence. At Aurelia Fleet Solutions, privacy isn’t just a policy—it’s a promise. This page outlines how we collect, use, and safeguard your data, ensuring transparency and trust every step of the way.

1. What We Collect

Aurelia Fleet Solutions collects personal information necessary for business operations, including:

  • Full name, contact details, date of birth

  • Driver’s licence and identity documents

  • Financial and payment details

  • Employment information (if applicable)

  • Vehicle usage and telematics data

  • Insurance information

Collected when you:

  • Lease or enquire about a vehicle

  • Visit the website or use mobile apps

  • Communicate with AFS

  • Submit surveys, forms, or feedback

2. How We Use Your Information

  • Process lease applications and manage contracts

  • Verify identity and eligibility

  • Deliver customer service

  • Facilitate servicing, returns, and insurance claims

  • Meet legal obligations

  • Issue invoices and financial notices

  • Send updates and promotional content (with consent)

3. Disclosure of Information

Shared with:

  • Insurers, lenders, credit reporting bodies

  • External service providers (IT, roadside assistance, marketing)

  • Government authorities and regulators

  • Legal and professional advisors

  • Telematics and fleet tech partners

 

AFS does not sell or rent your data for marketing.

4. Storage & Security

  • Secure servers, firewalls, encryption

  • Access restrictions and staff training

  • Data retained only as long as necessary or legally required

5. Access & Correction

  • You can request access or correction of your data

  • AFS may charge a reasonable fee for processing

  • If access is refused, written reasons will be provided

6. Direct Marketing

  • Marketing communications sent with consent

  • Opt-out via unsubscribe link or email

7. Cross-Border Disclosure

  • Data may be shared with overseas providers in:

  • New Zealand

  • United States

  • Other disclosed countries

 

All recipients must comply with Australian privacy standards

8. Cookies & Analytics

  • Website uses cookies and third-party analytics

  • You can disable cookies, but some features may be affected

9. Complaints

  • Contact AFS for privacy complaints

  • If unresolved, escalate to the Office of the Australian Information Commissioner (OAIC)

​

📞 Phone: 1300 363 992

bottom of page